Statement of Direction, Windows Operating Systems

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November, 2009

Effective November, 2009, we have moved our development environment to Windows 7. This means that most of our testing will also be done in Windows 7. We will continue to support Vista and XP, but our efforts will be concentrated on Windows 7.

January 1, 2006

Effective January 1, 2006, the only Microsoft operating systems that Designer Software will support will be Windows XP and Windows Vista.

What this means for you is simply this: if you are using an older operating system, such as Windows 2000, NT, 98, or 95, we will not be able to help you with problems that are specific to your operating system.

It also means that WeaveMaker will only be tested on Windows XP and (more recently) on Vista.

This does not mean that no help will be available if you are on an older operating system. If you experience problems with WeaveMaker we will attempt to resolve them. Only if those problems turn out to be specific to your operating system will we not attempt to resolve them. Most problems are not related to the specific version of the operating system.

Generally speaking, problems that are operating system dependent include printing, especially printer drivers, and serial ports, such as are used to control dobby looms.

June 1, 2002

Effective June 1, 2002, the Windows development computers at Designer Software LLC are all converted to running Windows XP. This means that we will be developing and testing WeaveMaker mostly in Windows XP. (Update: as of 2007, we are running a mix of Windows XP and Windows Vista computers).

This does not mean we're dropping support for Windows NT, 2000, and 98. On the contrary, we remain committed to those operating systems. However, over time, our support for them will taper off. Problems will get fixed first on Vista and XP, and then those fixes will migrate to older operating systems.

At some point we will drop support for older Windows operating systems. Likely Windows NT will be the first thing we drop. Then Windows 98. And finally Windows 2000. But this is subject to change.

Please let us know how these planned changes will affect you, especially if you are running Windows NT. We don't want to abandon customers! But we also need to move forward.


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